Last updated: 18 September 2026
This Privacy Policy explains how Go Goods LTD ("we", "us", "our") collects, uses and protects your personal information when you visit permanelle.com or place an order with us. By using this website you agree to the practices described here.
This website is operated by Go Goods LTD, 340 S Lemon Ave, Walnut, CA 91789, United States. For any privacy question you can contact us at [email protected].
We collect the information you give us and the information our systems record automatically.
Information you give us: your name, email address, billing address, shipping address, phone number, order notes, and any message you send to our support team.
Payment information: we do not store your full card number on our servers. Card details are submitted directly to our payment processors, Stripe and PayPal, who handle them under their own privacy policies. We receive only a confirmation, a transaction reference, and the last four digits of the card.
Information collected automatically: your IP address, browser type and version, device type, operating system, referring URL, the pages you view, and the times you view them.
We use your information to:
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how the site is used. Some of these are set by us and some by third parties.
The third parties that may set cookies when you use this site include:
You can block or delete cookies in your browser settings. Blocking cookies may stop parts of the site, including checkout, from working.
We do not sell your personal information. We share it only with the service providers who need it to do their job for us:
If you opt in, we will email you about products, offers and news. Every marketing email includes an unsubscribe link and you can opt out at any time. Opting out of marketing does not stop us sending essential order and shipping emails.
We keep order and transaction records for as long as we need them for tax, accounting and warranty purposes, and to resolve disputes. Support conversations are kept while they are useful for handling follow-up questions. Marketing contact details are kept until you unsubscribe. After these periods we delete or anonymise the information.
Depending on where you live you may have the right to:
To make a request, email [email protected]. We may need to verify your identity before we act, and we will respond within the time required by applicable law.
This website is not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.
We use encryption in transit, access controls and reputable third party processors to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We and our service providers may store and process your information in the United States and in other countries. Where information is transferred internationally we rely on the safeguards offered by our processors and, where required, on appropriate transfer mechanisms.
We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the site after a change means you accept the updated policy.
Go Goods LTD, 340 S Lemon Ave, Walnut, CA 91789, United States.
Email: [email protected]
